Technology and Sociotechnical Systems †Free Samples to Students

Question: Discuss about the Technology and Sociotechnical Systems Management. Answer: Introduction This report is based on determining the requirements for development of My Health Record system which will help to capture the stories of young person with mental illness. In this system, the story of patient will be captured at the first instance so that they do not have to re-tell their story every time they visit any Headspace worker or hospital. In this report, the discussions are carried out by illustrating a stakeholder map to identify the internal and external stakeholders associated with the project. Further, questionnaire is also developed for sending it to stakeholders so as to acquire details on the environment along with problem area and capability of the system for mitigating the problems. A Use case diagram is designed to illustrate the operations management that will be carried out by the information system. In the My Health Record system, the internal and external stakeholders will be responsible for carrying out the operational and functional activities. Hence, a stakeholder map has been designed to illustrate upon the stakeholders categorized as internal and external along with their functional area. For each stakeholder, the reason behind their interest in the project have been presented as below: Stakeholder Name Type Reason of Interest Project Manager Internal stakeholder This person will be responsible for control as well as monitoring of the whole project from beginning to completion. Project Manager will also ensure the project is completed within estimated time and allocated budget. System Developer Internal stakeholder This person will accomplish the entire the development of the system management and determining that it meets the requirement. This person have high interest in this project. Finance manager Internal stakeholder This person has medium interest in this project as he/she will be associated with only budgeting and estimating the associated costs. IS consultant Internal stakeholder For developing the information system, project manager and project sponsor have to be consult with the IS consultant. Project sponsor Internal stakeholder This person will be responsible for estimating the financial or capital investment required for the project. Patient External stakeholder Patients can record their story for future reference so that they do not have to narrate each and every time they visit a hospital. Doctor External stakeholder The doctors will be responsible for monitoring the health of patients thus they have low interest directly related to the project. Service providers External stakeholder The specialist co-ops are dependable to see every one of the prerequisites of both the inner and outside partners. Government External stakeholder Keeping in mind the end goal to build up My Health Record" framework the standard administer and arrangements are should have been kept up by the task colleagues and by the framework designers. For identifying the requirements to develop the My Health Record system, a set of structured questionnaire are being prepared as below: Questions for internal stakeholders Do you have any idea on the special feature or services that will be provided by the system? What safety measurements have to be undertaken during development of the system? Do you have any information if the system can be operated by a mobile application? What system flowchart will be maintained to fetch data from the server? Under pseudonym it is conceivable to enlist inside the framework? What various types of confirmation codes will be utilized amid the framework recognizable proof? Questions for external stakeholders Is there any invoice option for the patients and doctors as well? Is there any specification for data access from the server? Is there any restriction for the My Health Record system usage? Can anyone go through the heath details of others? Description of the Use case Name of the use case Answering on interview questionnaires Case scenario Reply to the inquiries those are produced by the individuals from the clinical group. Event triggered The patients are anxious to reply to the inquiries Description After intranet sign in into the framework the patients will have the capacity to reply to the review questions created by the clinical group Relevant use cases Intranet sign in for "My Health Record" framework. Actors Patient/User Stakeholders Doctors along with clinical agency as well as patients Preliminary condition Interview question accessibility Patients are required to have checked client id and watchword Authentication for the patients and accessibility of endorsement from the framework end Devices ought to be associated with the specialists and specialist co-ops Post condition Validated patients authentication Invoice must be gotten by the patients Updated patients account Reports ought to be created for imperative mark or endorsement Report ought to be transmitted to the clinical office Activity flow Actors activity Systems activity Patients are anxious to reply to study address Id and secret word ought to be inputted Then the patients can reply to the study questions System is associated with gadgets, specialists and specialist organizations. Client's id is confirmed Feedback created Approval Review report transmitted Expected outcome The system should be secured from external attackers and must possess all the relevant features those are necessary to develop a digitized health record keeping system. Conclusion From the discussions being carried out in this report it can be concluded that the internal as well as external stakeholders have to be taken into consideration while development of the system. The system help to provide benefits to the patients as they will be able to record their story at the first instance which will be kept in the system for future reference. The stakeholder analysis has provided that internal as well as the external stakeholders have significant interest in the project whether directly related or not. The answers to the survey questionnaire will help to achieve proper solutions and determine exact services that will be provided by the system. Bibliography Boulos, M. N. K., Brewer, A. 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